SaaS

Churn Calculator

Measure customer churn from starting customers and lost customers.

Use the churn calculator to estimate how much of your customer base churned over a period.

Free to use 2 inputs 3 related tools

Instant calculator

Churn Calculator

Use the churn calculator to estimate how much of your customer base churned over a period.

How to use

Quick steps

  1. Enter starting customers, customers lost.
  2. Review the instant answer block and supporting calculations.
  3. Compare the result with related tools in the same category before making a decision.

Formula

How this calculator works

Churn rate = customers lost / starting customers x 100

This version measures customer churn, not revenue churn.

FAQ

Common questions

How does the churn calculator work?

It uses Churn rate = customers lost / starting customers x 100. Enter starting customers, and customers lost to generate an instant estimate.

When should I use this churn calculator?

Measure customer churn from starting customers and lost customers.

What should I keep in mind?

This version measures customer churn, not revenue churn.